Our Quality Control Procedures consists of five mo
Supply Chain Management
Incoming Quality Control
Warehousing
Continuous Improvement
Shipping Verification

Five Modules of Quality Control 

The Quality Control Process established by KC based on ISO 9001 Certification includes five closely related modules, and the key performance indicators of each module are defined to continuously evaluate and monitor the efficiency & effectiveness of the process, which are highly regarded by its valued customers. 

ISO
9001
Continuous
Improvement
Supply Chain
Management
Incoming
Quality Control
Warehousing
Shipping
Verification
Supply Chain Management

Supplier Approval

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Legitimacy verification. Including company name, registration date etc.
Background check. Investigate whether the company has tainted and fake records from social softwar
A new supplier is required to provide five customers they are working with as a business reference
Review qualifications. Including whether there is an franchiser certificate, or other qualificatio
Grading & Classification
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According to supplier performance in quality, price, support, certification, and delivery, KC suppliers are categorized into the following five tiers:

Tier 1 (Tier 1 Supplier)
Tier 2 (Tier 2 Supplier)
Tier 3 (Tier 3 supplier)
Tier 4 (Tier 4 Supplier)
Tier 5 (Tier 5 Supplier)
Blacklist Standard
Blacklist Standard

Suppliers with problematic background, fake information, and bad records will be blacklisted. Will never get cooperated.

Performance Evaluation
Performance Evaluation

KC reviews suppliers based on quality, scale, profitability, certifications, technology and other indicators.

Through our quarterly review, suppliers with outstanding performance will be upgraded, and suppliers with major quality problems will no longer cooperate in accordance with our company's rules and regulations.

Incoming Quality Control
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Relying on the KC Lab, we ensure that incoming materials meet world-class quality standards through Four Pillars—strict process, advanced equipment, professional and rigorous expertise, and a rich quality database.

Strict Procedures
Advanced Equipment
Professional Staff
Huge Quality System
Incoming Quality Control
Warehousing
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Electronic components are so sensitive and have strict requirements on the storage conditions. Abiding by the manufacturers’ and industries’ storage standards for materials of all levels.

Anti-static System
Temperature & Humidity System
Warehousing
Shipment Verification
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According to customized shipping requirements, delivery is fulfilled on a timely and efficient basis. 

Order NO.
Customization/Special Requirement
Part NO.
Strict double-check
Lot NO. and Qty
Retain shipment barcode data
Shipment and terms
Maintain traceability of shipments
Continuous Improvement
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KC continues to make self-improvements

KC utilizes 8D process to deal with quality abnormality raised by customers, and continuously impr
KC utilizes 8D process to deal with quality abnormality raised by customers, and continuously impr
In response to the abnormal feedback from customers, KC will make response within 4 hours, provide
In response to the abnormal feedback from customers, KC will make response within 4 hours, provide
If the customer submits an RMA application, KC will fully cooperate and provide a solution.
If the customer submits an RMA application, KC will fully cooperate and provide a solution.
KC has always been customer-centric and actively solves the problems encountered by customers.
KC has always been customer-centric and actively solves the problems encountered by customers.